Long After Installation,
We're Still Here.


Open-concept living room with brick fireplace wall and integrated lighting in a Houston home

Why Ongoing Care Matters

A well-designed home theater. Lighting tuned to the way you actually live. Shades that open with the sun. Technology like this is built to blend into your home. But it only stays that way with care working behind the scenes.

A WiFi access point quietly goes offline. A battery backup fails and takes the whole network down with it. These are the small things that, left unattended, turn an effortless system into a frustrating one.

We've been solving them in Houston homes since 1980. Long-term care has always been part of how we work, not something we added later.

For homeowners who want that care formalized, discounted rates, priority scheduling, and extended hours until 9 pm, we built maintenance plans around exactly that.

Simple to Reach. Quick to Respond.

Reach Us Directly

Call or text (281) 979-9600 during business hours, or email service@mediasystems.com for anything that isn't urgent.

We Try Remote First

Many issues can be resolved without anyone stepping foot in your home: faster for you, less disruptive for your household.

Wellness Checks

Plans include a scheduled preventative visit, because the best service call is the one you never had to make.

You Stay in Control

We provide an app that gives you visibility into your system and simple resets for your core devices, any time.

Care, Formalized (If You Want It)

Basic Service Plan

A discounted hourly rate on service calls during business hours, extended-hours on-site support evenings and weekends, free remote support, and an annual wellness check at a discounted rate.

Premiere Service Plan

A set number of no-charge service hours each year, remote support across an expanded weekday and weekend schedule, one wellness visit included annually, no labor charge on anything still under manufacturer's warranty, and priority scheduling.

VIP Service Plan

A monthly allotment of no-charge service hours, our broadest remote and on-site coverage, two wellness visits a year, discounted rates on system upgrades, no labor charge on warranty items, plus priority scheduling; priced around your specific system.

A Plan Is Never Required

We service any client, plan or no plan; that hasn't changed since 1980. Plans run on a 12-month term, are reevaluated annually, and can be canceled any time. Regardless of plan, anything involving true life-safety always jumps the line.
Rear exterior and pool of a River Oaks home with integrated outdoor technology

Our Technology Partners

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